Grievance Redressal
Formal, UGC-compliant committees make sure every student grievance is examined impartially and with full due process.
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Formal, UGC-compliant committees make sure every student grievance is examined impartially and with full due process.
Contact UsA Structured Mechanism
Orchid maintains a grievance redressal mechanism that meets UGC requirements. It guarantees every grievance is examined impartially, confidentially, and through fair process. This upholds our promise to put students first and act with integrity always.
What It Covers
The mechanism handles grievances on admissions, academics, examinations and evaluation, fees and refunds, financial aid, and facilities. It also covers unfair treatment and matters before statutory bodies such as the Internal Complaints Committee and the Anti-Ragging Committee.
How Redressal Works
Submit your grievance in writing with details and evidence, then receive an acknowledgement and, if needed, a referral to the right committee. Your case is heard fairly with a chance to present your side. A reasoned outcome follows within a defined timeframe.
Key pointers.
UGC-Compliant Process
Committees constituted and run to UGC regulations.
Impartial Examination
Every grievance heard fairly and confidentially.
Your Side Is Heard
An opportunity to present your case in full.
Reasoned Outcome
A clear decision within a defined, published timeframe.
Protected Committees
Internal Complaints and Anti-Ragging bodies included.
Grievance Redressal — and everything around it.
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