Connect · Connect
Complaints
If something is not right, we want to know, and raising it will never be held against you.
Connect
Complaints.
If something is not right, we want to know, and raising it will never be held against you.
Orchid is committed to listening to its students, staff, and community. We resolve concerns quickly, fairly, and with respect. Raising a complaint is your right, and doing so will never disadvantage you.
“Speak up without fear: your concern will be met with confidence, compassion, and fairness from the first message.”
The gallery
Complaints in frames.
Highlights
Worth knowing.
01
★
Confidential Channel
Concerns kept private and directed to the right office.
02
◆
Multiple Ways In
Email, phone, or post, whichever feels easiest.
03
✦
Acknowledged Fast
Each complaint is confirmed, reviewed, and addressed.
Connect
Complaints — and everything around it.
Explore the rest of Connect, or reach our team with any question.